CityCoast Church - Privacy Policy

Policy Statement
CityCoast Church appreciates that privacy is very important. CityCoast Church in compliance with the Privacy Act (2000) has adopted this Privacy Policy. We recognise the right of people to keep their personal information private.

COC Privacy Policy covers CityCoast Church's treatment of personally identifiable information that we collect or hold, like many other organisations, CityCoast Church must comply with the National Privacy Principles contained in the Privacy Act when dealing with personal information.

Whole of Church Privacy Policy
All personal information collected by CityCoast Church will comply with thel Privacy Principles as detailed below and as amended from time to time:
1. Collection
2. Use and disclosure
3. Data quality
4. Data security
5. Openness
6. Access and correction
7. Identifiers
8. Anonymity
9. Transborder data flows
10. Sensitive Information

Information We Collect
CityCoast Church will collect general information about you, such as your name, address, contact details so that we can contact you. We may also collect this and other types of personal information during the course of dealing with you, for example when you wish to obtain goods or services from Citycoast Church, when you register for conferences or events, and when you participate in church activities or complete other forms.

Certain information which may be collected by CityCoast Church will be regarded as Sensitive Information. The disclosure of Sensitive Information can only be made by CityCoast Church with your direct consent. Some examples of Sensitive Information include:

1. Religious beliefs or affiliations;
2. Criminal record;
3. Political opinions;
4. Racial or ethnic origin;
5. Health;
6. Membership of trade union;
7. Membership of professional trade association;
8. Philosophical beliefs;
9. Membership of political association;
10. Sexual preferences or practices;
11. Financial circumstances”

Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to some of our services or the assistance you have requested.

Users can generally visit CityCoast Church website without revealing who they are or other personal information unless they log on, place an order or register with us. CityCoast Church will not collect any personal information about visitors to the website except when they knowingly provide it.

How we use your information
CityCoast Church will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows:

1. to establish and maintain your involvement with CityCoast Church, including providing you with newsletters;
2. to provide the products or services you have requested from CityCoast Church;
3. to answer your inquiry;
4. to register you for events, conferences or promotions;
5. to assist us to make CityCoast Church site, services and products more valuable to our community;
6. for direct promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
7. to third parties where we have retained those third parties to assist us to operate CityCoast Church and provide the products or services you have requested, such as religious education instructors, catering and event coordinators, promotions companies, transport providers, health care providers, website hosts and IT consultants, and our professional advisers such as consultants, lawyers and accountants. In some circumstances we may need to disclose sensitive information about you to third parties as part of the services you have requested; and
8. to different parts of Christian Outreach Centre to enable the development and promotion of other products and services and to improve our general ability to assist Church attendees and the wider community.

Access to your information
You can request access to the personal information that CityCoast Church holds about you by contacting CityCoast Church's Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

Security
CityCoast Church will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not a secure method of transmitting information. Accordingly,CityCoast Church cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

6. Contacting us
If you would like any further information, or have any queries, problems or complaints relating to CityCoast Church Privacy Policy or our information handling practices in general, please contact our Privacy Officer by e-mailing info@citycoastchurch.co.uk or writing to The Strategic Administrator, CityCoast Church, North Street, Portslade, Brighton, East Sussex, BN41 1DG.

If at any time you believe that CityCoast Church has wrongfully disclosed your Personal Information or has breached this Privacy Policy, then you may lodge a complaint with the CityCoast Church in one of the following ways:-

By telephoning on 01273 433433; or by writing to The Strategic Administrator, CityCoast Church, North Street, Portslade, Brighton, East Sussex, BN41 1DG.